Hellllo
I wasn’t the one who refunded the amount. The refund was made by your side.
Note that I have been a customer with you for more than five years.
Now I want to pay and renew the package, ASAP.
Heloooooooo
I wasn’t the one who refunded the amount. The refund was made by you.
Note that I have been a customer with you for more than five years.
Now I want to pay and renew the package , ASAP.
Hello,
We understand your concern and appreciate your continued support over the years.
We have double-checked our records, and thereās no refund request or refund issued from our side. The system clearly indicates that the payment was disputed from your end, which resulted in an automatic chargeback.
Unfortunately, due to this, our payment processor no longer accepts payments from your account at the moment. We basically can’t do anything at this point.
We truly apologize for the inconvenience and appreciate your understanding.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
