Removing url base don’t work on multilangual website

Hello,

Thank you for contacting Rank Math and apologies for any inconvenience caused due to this issue.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Apologies for the late reply.

If you want to enable that option you need to modify the translations of the permalinks so that all have the shop base removed by default.

Our plugin can’t hook into the WPML settings to modify the permalink settings set by that plugin.

To change these settings you can go to WordPress Dashboard > WooCommerce > WooCommerce Multilingual and under the Store URLs correct all the languages so they don’t include the product base as they have now.

Hope this helps clarify your doubts.

Don’t hesitate to get in touch if you have any other questions.