Hello,
Thank you for contacting Rank Math and bringing your concern to our attention.
Could you please share the URL of your website so that we can look into it from our end?
Looking forward to helping you. Thank you.
Hi sorry for the late reply, had some other work to do. It is happening on all websites I make. Maybe this is something to do with settings that I do not understand. Anyways one you could try is https://kare.ba
Hello,
I have checked on several social media sites, Facebook, Twitter, and Slack, but I am able to replicate it when I checked the same on discord since it’s up to discord to show the preview of the website content in their snippet.
Could you please disable the schema module temporarily from the Rank Math Dashboard and create a new page and share it on discord to check if that fixes it?
Looking forward to helping you. Thank you.
Tried it but it did not work. Well if it is only on Discord I guess it is not a big deal, but it may be a bigger problem for someone down the line.
Thank you for your help nonetheless.
Hello,
Yes, it is only Discord and we have not seen this issue with any other social media website.
But, we will keep a lookout. We are here if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
