Remove Yoast without creating URL issues

#879728
  • Resolved Research Network

    3 months ago

    Rank Math pro
    Content AI Starter Trial

    My client is using Yoast on their site.

    I prefer Rank Math for its advanced features and want to buy a license for him.

    The problem is when I tried your free version by installing and activating it, the Yoast plugin was deactivated.

    After that, no matter which menu link (URL) I wanted to open, it showed a blank page with the message “Sorry, the page was not found”.

    I have tried every trick, but as soon as I activate Rank Math, the problem crops up.

    I have to deactivate Rank Math and use Yoast for no reason.

    How to resolve it?

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    3 months ago

    Hello,

    We apologize for the issue you are facing with the transition from Yoast to Rank Math. It sounds like there may be a conflict or a setup issue that is causing the blank pages after activating Rank Math.

    To resolve this, please follow these steps:

    1. Backup Your Site: Before making any changes, ensure you have a complete backup of your website.

    2. Deactivate Yoast SEO: If you haven’t already, deactivate the Yoast SEO plugin from your WordPress dashboard.

    3. Activate Rank Math: After deactivating Yoast, activate Rank Math again. Make sure you are using the latest version of Rank Math to avoid any compatibility issues.

    4. Run the Setup Wizard: After activating Rank Math, run the Setup Wizard. This will help configure the plugin correctly and import any necessary settings from Yoast. You can find more details on how to do this in our migration guide.

    5. Check Permalinks: Go to Settings → Permalinks in your WordPress dashboard and simply click Save Changes. This can help refresh your URL structure and resolve any 404 errors.

    6. Check for Conflicts: If the issue persists, it may be due to a conflict with another plugin or theme. Try deactivating other plugins one by one to identify if there’s a conflict.

    7. Error Logs: Check your server error logs for any specific errors that might give clues about what’s going wrong.

    If you continue to experience issues after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern, and we hope to get this resolved for you soon!

    Research Network

    3 months ago

    Rank Math pro
    Content AI Starter Trial

    Thanks for the quick reply. I will give it a try tomorrow and update you 🙂

    Adetayo

    3 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    To investigate this issue further, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience.

    Thank you for choosing Rank Math.

    RankBot

    2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Remove Yoast without creating URL issues’ is closed to new replies.