Remove Ref UGC

#275658
  • Resolved Ranking Expertz

    4 years, 5 months ago

    Rank Math free

    I am using rankmath pro and already added in theme’s function file “add_filter( ‘rank_math/frontend/add_ugc_attribute’, ‘__return_false’ );” but still didn’t work

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  • Jeremy

    4 years, 5 months ago

    Hello,

    Can you please clear your website and browser cache and try again?

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Remove Ref UGC’ is closed to new replies.