remove meta tag

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

I’m not quite sure whether I fully understand your concern. Could you please share the meta tag you are referring to? Also, please include the affected website URL so we can check and advise accordingly.

You can add them in the sensitive data section

It is completely secure, and only our support staff has access to that section.

Looking forward to helping you.

Thank you.

Hello,

Please navigate to WP Dashboard > Rank Math > Status & Tools > Database Tools and Remove Rank Math Transients. Once done, clear the cache of your site and check the tag again.

If it still shows the old tag then please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.