Remove Fallback/Featured Image

#5750
  • Resolved Glouds Service

    5 years, 7 months ago

    Rank Math free

    Hi,
    I’ve recently installed Rank Math. I was keed to use it but found it conflicted with a key plugin and function my site – frontend publishing pro, rehub theme.
    When using Rank math it caused odd bugs and UI conflicts in the frontend post editor.
    I therefor had to uninstall it.
    However, I am now stuck with a ‘default’ picture shared on all social media, like telegram – in addition to the featured image of the post.
    How do I completely remove this fallback/additional image? (it was set by the rank math setup wizard).
    https://rankmath.com/kb/meta-box-social-tab/

Viewing 1 replies (of 1 total)
  • Todd

    5 years, 7 months ago

    Rank Math free

    Hi Glouds,

    We are so sorry that you had to switch away from Rank Math.

    We would love it if you could give us another try when the issue with your theme have been sorted.

    Once you deactivate Rank Math, all traces of it are removed from your website. The default image might still be in Facebook’s cache (or your website’s) and that is why you are still seeing it.

    If you wish to remove ALL data added by Rank Math from your database (do note you will lose all title/focus keyword settings you added using Rank Math), you can add this code in your themes’ functions.php file and load your website in any browser once:

    /**
 * Filter to remove Rank Math data from the database
 */
add_filter( 'rank_math_clear_data_on_uninstall', '__return_true' );

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    5 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Remove Fallback/Featured Image’ is closed to new replies.