Hello,
Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.
This should not be happening. Seems this is the second time a user is facing this issue.
Could you please update to the latest version and see if the issue persists?
Looking forward to helping you. Thank you.
Hello,
I also wanted to let you know that your product category pages are set to noindex. Is that intentional?
And, please create a new redirection in the redirection manager and set it this way:
Source: ^product-category/(.*)
Type: regex
Destination: $1
That will redirect your product category pages with the category base to the non-category base version.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Heya! Thanks for your reply!
Yea, the website is still under construction, that’s why I’ve closed indexation.
Can you kindly tell me how can I get to redirection manager to implement that?
I don’t really want to install any extra plugins for that tho.
Source: ^product-category/(.*)
Type: regex
Destination: $1
Should I probably just add a line to:
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
Like this: regex ^product-category/(.*) $1
Yea, also your software is up to date.
Thanks!
*** Update
Also, when this enabled: https://prnt.sc/mulrcq
every single category page returns 404.
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This reply was modified 5 years, 9 months ago by Anton Dikih.
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This reply was modified 5 years, 9 months ago by Anton Dikih.
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This reply was modified 5 years, 9 months ago by Anton Dikih.
Hello,
Please follow the following video tutorial:
http://i.mythemeshop.com/xm6G1A
For the other issue, can you please create a temporary admin login by using this plugin?
https://wordpress.org/plugins/temporary-login-without-password/
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.