REMOVE CATEGORY BASE broken

#119512
  • Resolved Атма Одесса

    3 years, 9 months ago

    Rank Math free

    Times to times i have got 404 error
    in such redirect
    /product-category/accessories/action-figures/ -> /accessories/action-figures/
    redirect work but page not exist.
    After save option (without change) on console it works again.

    how to fix?

Viewing 1 replies (of 1 total)
  • Michael Davis

    3 years, 9 months ago

    Rank Math pro

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Some of the changes brought by one of the plugin updates might have resulted in flush rewrite rules needing to be refreshed:
    https://developer.wordpress.org/reference/functions/flush_rewrite_rules/

    It might not be related to Rank Math because none of the other users have face this issue.

    If you encounter the issue again, please let us know.

    Here is a pro-tip, you can use a free service like UptimeRobot and create a monitor for a few critical URLs on your website:

    Then, you will get an email notification any time your page/website is not accessible for more than 5 minutes.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘REMOVE CATEGORY BASE broken’ is closed to new replies.