Remove amp plugin

#314881
  • Resolved markoutreachmcom

    3 years, 11 months ago

    Rank Math free

    Hi,

    I’ve activated the amp module in rank math and installed the plugin, only to find i have a large number of compatibility issues with the plugin.

    I’ve then tried to delete the plugin:
    – have ensured the box is ticked to remove data upon deletion.
    – have deactivated the plugin
    – have requested deletion.

    Wordpress response: “Deletion failed: There has been a critical error on this website.Learn more about troubleshooting WordPress.”

    Please assist.

Viewing 1 replies (of 1 total)
  • Abdullah Al Noman Prince

    3 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention and we regret the inconvenience caused.

    You can delete the plugin from your web hosting by going cPanel > website’s root directory > wp-content > plugins and again installing the Rank Math plugin will fix the issue.

    Don’t worry, all your settings are safe in your database and they will return once you installed the Rank Math again.

    Make sure you have the following requirements in order to use Rank Math on your website:
    https://rankmath.com/kb/requirements/

    Hope this helps. Please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    RankBot

    3 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Remove amp plugin’ is closed to new replies.