Hello,
We are sorry to hear that the SEO Course did not meet your expectations. To request a reimbursement, please note that Rank Math offers a 30-day money-back guarantee for new customers. Since you purchased the course three weeks ago, you are still within the refund period.
To proceed with your refund request, please reply to this ticket, and we will assist you further.
Thank you for raising this concern, and we look forward to resolving it for you.
Sources:
Rank Math Refund Policy » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium modules we refunded.
If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thank you for the refund, guys. I mainly requested it because for my new job I was supposed to be knowledgeable on SEO but not anymore. I’ll be fully focused on other stuff as a developer.
Thanks a lot for the assistance.
Hello,
Glad that helped.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
