Registered with different email

#382062
  • Resolved Dean Blanch

    3 years, 10 months ago

    Rank Math free

    Hi I registered or purchased Rank Math ($70) under a different email address to my wordpress but changed it in the profile page of rank math login but my wordpress version doesnt display the paid version of rank math which i just purchased.

    now when I re-upload the pluging its doesnt pick it up.

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  • Jaideep Asrani

    3 years, 10 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    Your PRO subscription is still under the account with d**********@g********. Let us know if you want us to merge the subscription under this account.

    If you want to keep the accounts separate then you can follow this guide to install and activate Rank Math PRO on your site: https://rankmath.com/kb/rank-math-pro-license-key/

    Looking forward to helping you.

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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