Regions Meta Title and Description being Pulled from Unrelated Page

#384208
  • Resolved Localnic Romania
    Rank Math free

    Hello,

    We’re having an issue with our Regions Meta Title and Description. These are not being pulled as we set them in the plugin. Instead, the title and meta description for an unrelated page (https://localnic.ro/anunturi/) is being pulled.

    We’ve tried everything possible, but it seems to be a bug from RankMath.

    When we delete the meta title & description from the “Anunturi” page, the meta title & description from the Regions pages disappear as well.

    How can we fix this?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    When you open one of the regions you can check that at the top of the page there’s a button to edit the page and it goes back to the “Anunturi” page.

    This means that the function get_queried_object_id() on the regions is returning the ID of another page and that’s what is causing this issue.

    You need to get in touch with the plugin developers responsible for this and make sure that each region’s page returns the correct ID for the function mentioned before otherwise, our plugin won’t be able to parse the information correctly.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Regions Meta Title and Description being Pulled from Unrelated Page’ is closed to new replies.