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Hi there,
Recently, I changed my categories from store-list to promo-codes and setup the following regex code:
/store-list/(.*) /promo-codes/$1It’s not working on my website https://easy-coupons.com/
Please help! 🙁
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Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Please follow this redirection setup instead:
After that, clear your website cache and check if the issue persists.
Looking forward to helping you.
Hello,
The /store-list/ URL is still working and not redirecting to the new slug. About the blank page, Rank Math can only handle the redirection to the new URL so you may need to ensure the destination URL is working fine.
Alternatively, we can take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
The ticket ‘Regex not working’ is closed to new replies.