refund status

#481313
  • Resolved Mathura Patel
    Rank Math free

    hii team rankmath, i cancelled my pro subscription,
    invoice-
    Full Refund : US$ 49.00 / US$ 8.82 from PRO Subscription -US$ 57.82
    Original Total: US$ 57.82
    Refund: -US$ 57.82
    Order Total: US$ 0.00

    order total is 0$ ??

    what is my exact refund amount ? and when its reflect in my bank account
    if refund is completed than please share transaction ID , so I can contact with my bank or raise request with bank.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    refunded
    Reference ID: RANKMATH221119-9616-77101X

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.

    Of course, we’re very sorry to see you go.

    We are continuously improving our products, so we would request you to check back in the future to see if we might have something relevant to your needs.

    We would much appreciate any feedback you have to offer.

    Mathura Patel
    Rank Math free

    thank you for clarification

    Md. Sakib Khandaker
    Rank Math agency

    Hello,

    We’re glad that we could address your concern.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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