Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
We would love to process this refund as per our 30-day refund policy but can you please let us know what you didn’t like about Rank Math PRO. This will help us make it better so you can give it another shot in the future.
Let us know if you need assistance with anything else.
Thank you.
Hi,
I dont require this plugin as of now. Can you please process the refund?
Hello,
We completely understand that.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.
We are continuously improving our products, so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
