Hello,
We apologize for the issue you are facing regarding the charge for Content AI. Thank you for bringing this to our attention.
Rank Math offers a 30-day money-back guarantee for new customers, and if you feel that the product doesn’t suit your requirements, you can claim your refund within that period. Since you mentioned that the Content AI was not used, we can certainly assist you with processing your refund request.
To proceed with the refund, please reply to this ticket confirming that you would like us to process it, and we will take care of it promptly.
If you have any further questions or need assistance with anything else, please let us know!
Sources:
Rank Math Refund Policy » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Yes, I would like to have the refund processed.
I am confused because I no longer have a Rank Math Pro subscription but it’s not supposed to expire until the 28th of February. I didn’t cancel it and wondered if my response about the refund was received; I was told to verify that I wanted the refund for Content AI and I did. So can someone please explain why my Rank Math Pro is gone?
