Refund Request for Accidental Renewal – Content AI Starter

#1056149
  • Resolved Luka Jananashvili

    3 months, 1 week ago

    Rank Math free

    Hello Support Team,

    My subscription for “Content AI Starter” renewed automatically on June 20, 2025, for $71.88.

    I did not intend to renew this subscription and have not used the service since the renewal date. I have already gone into my account and canceled the subscription to prevent any future charges.

    I understand you may have a policy about not refunding renewals, but since the charge was just a few days ago and I have not used the service, I would be very grateful if you could make an exception and process a full refund.

    My account email is: t*********@t***************

    Thank you for your understanding.

    Sincerely,
    Luka

Viewing 1 replies (of 1 total)
  • Jeremy

    3 months, 1 week ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    That transaction has already been refunded. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Hope that helps.

    RankBot

    2 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Refund Request for Accidental Renewal – Content AI Starter’ is closed to new replies.