Hello,
Thank you for contacting Rank Math support.
We would love to process this refund as per our 30-day refund policy but can you please let us know what you didn’t like about the Content AI? This will help us make it better so you can give it another shot in the future.
We really look forward to hearing back from you.
Currently, I use other software for content creation with AI. Since I chose Rank Math for SEO, I was interested in trying Content AI as well, but I’m not a fan of the credit-based system.
Hello,
Thank you so much for your feedback.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
