Refund Request

#398031
  • Resolved Christopher

    3 years, 9 months ago

    Rank Math free

    Hi there! Loving RankMath. I’d like to raise a refund request for this account. I didn’t realize that I could change my email address associated with my account so I made a whole new one and purchased Pro, but I just bought it on the account that was already connected to my sites so I’m happy!

    Do I need to do anything else for this? Can you cancel and refund me for this account?

    Thanks so much in advance!

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    3 years, 9 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Hope this helps.

Viewing 1 replies (of 1 total)

The ticket ‘Refund Request’ is closed to new replies.