If refund not possible could you please ensure, my account will not renew next year.
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
Nothing you did, very good service when I used it.
I closed down the website, so I didn not require rank math service anymore. I would use the service again.
Thank you for honoring my request!
Hello,
Thank you for your kind words. We’re glad to hear that you had a positive experience with Rank Math when you used it. Should you start a new website in the future, we’d be happy to welcome you back.
If you have any other questions or need assistance in the future, please don’t hesitate to reach out.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
