Hello,
Thank you for contacting us today.
We’ve already initiated the refund as you requested. After initiating the refund, your account became free and that’s why you’re not able to check the ticket in the PRO section. Here’s the reply from your last ticket:
Hello,
Thank you so much for your feedback.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go.
Please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Glad that helped.
Do you have any other questions or do you want us to mark this as solved?
Thank you.
Hello,
Glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
