Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Could you please allow us to further help you with that? Can you please share some details of the issues you encounter with our plugin? You may also share some screenshots of the area in which you are having difficulties using it.
However, if you wish to proceed with your refund request just let us know.
You have created this ticket using your free Rank Math account. Kindly create a new ticket using your PRO account so we can continue with the refund request.
Thank you.
I did request a merge of my two accounts not sure which one is active. Please advise which one is the pro account.
Hello,
I’ve added the email address in the sensitive data section where your Rank Math PRO subscription is applied.
Let us know if you need help with the issue with the Rank Math PRO plugin so we can assist you further or you further.
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
