Hello,
Thank you for contacting the support and I am sorry if you are experiencing some difficulties using our plugin.
Could you please allow us to further help you with that? Rank Math is one of the most lightweight plugins and we created it to be fast and responsive for our users. There may be a configuration in your website that causes the plugin to slow down. You may install the plugin Query Monitor to the affected website and look for queries related to Rank Math and share it with us so we can identify the cause of the slowdown.
However, if you wish to proceed with your refund request, we will forward this ticket to our accounting department. Please let us know.
Thank you.
It is essentially a very slow site even with plugins disabled. It’s too slow to use when running plugins.
https://holidaygolf.co.kr/
Please refund. thank you have a good day.
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Hope this helps.