Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
If you don’t mind us asking, is there any particular reason why you wish to cancel your subscription? Perhaps there’s something we can help you with? We appreciate your feedback.
However, if you have already made up your mind, while we will be sorry to see you go, we fully respect your decision.
We offer a 30-day refund policy and we will assist you with your refund request.
Let us know if you need assistance with anything else.
Thank you.
Hi Adetayo,
Thank you for your reply. I find it not too easy to use especially to generate long article for blog post and product description. May I have a refund instead please? I will continue using the SEO and will update to Pro in the future.
Thank you
Kind rargards
Flo
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
