Refund: No longer use service

#928812
  • legacytraders

    2 weeks, 5 days ago

    Rank Math free
    Content AI Creator

    Hello Rank Math
    I just checked that my account has been charged with $142.76
    I no longer use rank math Infact I don’t operate the site anymore. I forgot to cancel the subscription and got charged by mistake.

    Please cancel my service and refund completely.
    Acct: l**************@g********

    If needed I will subscribe again.

    Thanks
    Meenu Pundir

Viewing 1 replies (of 1 total)
  • Jeremy

    2 weeks, 4 days ago

    Hello,

    Thank you for contacting the support.

    Sorry to disappoint, but our refund policy does not extend for renewal subscriptions. Before the renewal happens, our system sends out an email 7 days before the actual charge so the users can cancel their subscription(s).

    You can cancel the automatic subscriptions by following this guide:
    https://rankmath.com/kb/cancel-subscription/

    We sent out an email reminder 7 days prior to the charge. Did you not receive that? Please let us know. We are here to assist.

Viewing 1 replies (of 1 total)

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