Refund: No longer use service

#928812
  • Resolved legacytraders

    10 months ago

    Rank Math pro
    Content AI Creator

    Hello Rank Math
    I just checked that my account has been charged with $142.76
    I no longer use rank math Infact I don’t operate the site anymore. I forgot to cancel the subscription and got charged by mistake.

    Please cancel my service and refund completely.
    Acct: l**************@g********

    If needed I will subscribe again.

    Thanks
    Meenu Pundir

Viewing 1 replies (of 1 total)
  • Jeremy

    10 months ago

    Hello,

    Thank you for contacting the support.

    Sorry to disappoint, but our refund policy does not extend for renewal subscriptions. Before the renewal happens, our system sends out an email 7 days before the actual charge so the users can cancel their subscription(s).

    You can cancel the automatic subscriptions by following this guide:
    https://rankmath.com/kb/cancel-subscription/

    We sent out an email reminder 7 days prior to the charge. Did you not receive that? Please let us know. We are here to assist.

    RankBot

    6 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Refund: No longer use service’ is closed to new replies.