refund – I totally messed up

#252594
  • Resolved Iowa Wesleyan

    4 years, 3 months ago

    Rank Math free

    Hello,
    I am sorry, I totally messed up. When I emailed you about a charge from FastSpring, I did not realize that you were the same company. My mistake. That’s why I was completely confused about the order. On the order, it just said FastSpring, but didn’t mention anything about RankMath. Sorry for the confusion. I am going to purchase the plugin again because I really LOVE your plugin. Sorry again.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Uzair

    4 years, 3 months ago

    Hello,

    Thank you so much for getting in touch.

    That is okay. Please let us know how you would like to proceed. Did you need a refund on your purchase?

    Iowa Wesleyan

    4 years, 3 months ago

    Rank Math free

    When I saw that I requested a refund from you, I quickly purchased it again. I looked in my account, and it’s looks like everything is ok.

    Jeremy

    4 years, 3 months ago

    Hello,

    I am glad that you have considered our product.

    If you have another question/request in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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