Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
If you don’t mind us asking, is there any more particular reason why you wish to cancel your subscription? Perhaps there’s something we can help you with? We really appreciate your feedback.
However, if you have already made up your mind, while we will be sorry to see you go, we fully respect your decision.
Let us know if you need assistance with anything else.
Looking forward to helping you.
Good day,
I have already made up my mind.
The main reason is just I don’t use any of the pro version stuff and it just wasn’t what I expected. At the end I only used the free versions stuff.
Good day,
can i get an update on my refund please.
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go. We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
