Refund

#923817
  • Resolved Jacob Milner

    1 year ago

    Rank Math free

    Please may I get a refund for my Content AI annual service. I’ve tried it out a few times but unfortunately it doesn’t provide the results I’m looking for.

    Also, the bigger reason is that I can’t find a way to use it through the ‘betheme’ web builder that I’m using. Only through the standard WordPress interface which is not ideal for me rendering it almost pointless.

    Thankyou

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  • Princess

    1 year ago

    Hello,

    Thank you for getting in touch and we are sorry to hear about the issue you are facing.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Of course, we’re very sorry to see you go.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

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