Hello,
We apologize for the issue you are facing with the AI content generator. It can be frustrating when a tool doesn’t meet your specific needs, especially regarding language and technical aspects.
Regarding your concern about credits being consumed while editing AI-generated content, it’s important to note that each word generated consumes credits, which can add up quickly if extensive editing is required.
If you are considering a refund or have further questions about your subscription, we recommend replying to this ticket. A human agent from the Rank Math Support team will be able to assist you further with your request.
Thank you for raising this concern, and we appreciate your understanding as we work to resolve it.
Yes, refund would be nice.
maybe i will try on other products before
Hello,
Thank you for contacting support.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
