Refund

#856817
  • Resolved Rachel Elich

    1 year, 7 months ago

    Rank Math free

    Hi Support,

    I have purchased the Content AI plan but do not like the product. It has been less than 30 days and I would like a refund.

    The reason why I would like a refund is because I used the product and the results are really poor – I was not able to use the contents it was generated to anything, it was a waste. It requires several tries to get anything ok”ish” and by then, credits are gone.

    I will stick to chatgpt and ubersuggest as I have been using.

    I am looking forward to hearing from you.

    Regards,
    Rachel

Viewing 3 replies - 1 through 3 (of 3 total)
  • Miguel

    1 year, 7 months ago

    Hello,

    Thank you for contacting support.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Don’t hesitate to get in touch if you have any other questions.

    Rachel Elich

    1 year, 7 months ago

    Rank Math free

    Thank you! I have already received the credits in my paypal account.

    I wish you guys the best – it is a great idea but the credit limitation does not work well for small business when you have to generate several contents to get good ones. Hoping it will improve in the future.

    Kind regards,
    Rachel

    Adetayo

    1 year, 7 months ago

    Hello,

    We are glad to know that this issue has been resolved. Thank you for letting us know.

    This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Refund’ is closed to new replies.