Refund

#816977
  • Resolved Trevor

    1 year, 5 months ago

    Rank Math free

    Thank you for the opportunity to use your product. Unfortunately, it is not working for me. For whatever reason, I cannot even get my domain into Google search. I have tried everything.
    I know that it is probably not specifically your product, however I bought this product as a desperate solution. Further, I have paid two people on Fiverr who say they are Rankmath experts, who cannot solve the issue.

    Please could you refund the purchase price. I have used Yoast in the past and will return to a platform that I am familiar with.

    Kind regards,

    Trevor

Viewing 1 replies (of 1 total)
  • Jeremy

    1 year, 5 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Of course, we’re very sorry to see you go.

    Hope that helps.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Refund’ is closed to new replies.