Hi there,
Thank you for reaching out and I apologize for the inconvenience.
To help you with your refund request, I need some information from you. Could you please send me the email address that you used to buy the Content AI Credits, and also the receipt that you received by email? This will allow me to find your order and check its status. You can use the sensitive data section to share this information safely and securely.
I appreciate your cooperation and patience. I hope to resolve this for you as soon as possible.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Thank you so very much for your quick service. I will use Rank Math when I get my new website up and running.
Thank you so very much for your quick service.
Hello,
Glad that helped.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
