refund

#445452
  • Resolved Relu Adrian

    3 years, 3 months ago

    Rank Math free

    Hello!
    I have an company Rankmath account and i bought 150 Content AI Credits as individual. I can not use this credits and i want to gime me an Refund.
    Invoice id: RANKMATH220906-7686-20358
    website: http://www.lantisoaredebebelusi.ro

    PS: If you can transfer this credits in company account that manage my website instead to refund will be also perfect.
    Thanks in Advance!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jaideep Asrani

    3 years, 3 months ago

    Hello,

    Thanks for contacting the support.

    Sure, we can transfer the credits to the account of the company that manages your site. Please share the email address of your company’s Rank Math account. Please note that this account will be deleted and merged into your company’s account in the process.

    Looking forward to helping you.

    Relu Adrian

    3 years, 3 months ago

    Rank Math free

    Morning! I already bought last evening from company that provide me Rankmath. I would like an refund for this credits.
    Thanks!

    Jaideep Asrani

    3 years, 3 months ago

    Hello,

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Hope that helps.

Viewing 3 replies - 1 through 3 (of 3 total)

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