refund

#408358
  • Resolved Adam
    Rank Math free

    Hi there,

    I reached out the other month about downgrading and lost the email that came through. I’ve just been charged the renewal for a business plan. Can I please have a refund on this?

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    You can proceed with purchasing the PRO subscription if you want to keep using the premium features on your site.

    Hope this helps.

Viewing 1 replies (of 1 total)

You must be logged in to reply to this ticket.