refund

#379285
  • Resolved N2315 Team

    3 years, 10 months ago

    Rank Math free

    Hi,

    I purchased your plugin today, but it seems it doesnt work with one of my plugins Welaunch Advanced Categories, so unfortunately I have to ask for a refund:( The plugin itself is great, but I really need it to work with Welaunch Advanced Categories plugin. I am sorry.

    Many thanks in advance!

    Kind Regards
    Katja Wösthoff

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    3 years, 10 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.

    Hope this helps.

Viewing 1 replies (of 1 total)

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