refund

#360552
  • Resolved Hyo Sil Chang
    Rank Math free

    Hello!
    I bought 50 Content AI Credits. I’ve tried to use it but I can not even open the dashboard. I don’t know how to use it. Also, I’ve downloaded the setup files so many times, but it doesn’t work on my computer.

    I’ve decided to refund the subscriptions that I bought.
    so could you let me know how to request to refund it?

    Thank you.

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    We would much appreciate any feedback you have to offer.

Viewing 1 replies (of 1 total)

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