refund

#295546
  • Resolved Filipino Athlete

    3 years, 2 months ago

    Rank Math free

    I would like to get a refund via rank math. I did not realize i had automatic payments set to renew for a year in Paypal but i have now cancelled them. FastSpring advised they will debit $64.90 from my account. I am struggling Financially so am unable to renew Rankmath right now. Im not in the position to pay the $64.90. As I don’t have it in my bank account. I would appreciate a refund.

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 2 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    It seems that you have opened this ticket using the Rank Math Free version account. Do you have any other email addresses that could have been used to purchase the PRO subscription?

    If so please check those or share them in the sensitive data section for us to check your account.

    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Looking forward to helping you.

    Thank you.

    RankBot

    3 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘refund’ is closed to new replies.