Refund

#1081227
  • Resolved enquiries4f814b6d08
    Rank Math pro

    Hi, I do not want the AI, it does not work on my site and I do not want it anyway. It was a free trial and I was not notified that it would expire. I have not used it once. Please create a refund for this.

    Kindest regards,
    Tracy

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math support.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Refund’ is closed to new replies.