Refund

#1059439
  • Resolved Nilaya CBM Aravali
    Rank Math free

    I have not received my refund till yet . Could you please check the status and help me if refunded please share me the screenshot

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you so much for getting in touch.

    We’ve confirmed that the refund was successfully processed from our end 7 days ago.

    Depending on your payment method and bank, it may take:
    – 5–7 business days for credit cards
    – Up to 30 days for debit cards
    – Up to 60 days for international debit cards

    We recommend checking with your bank for any delays. Unfortunately, we’re unable to provide a screenshot as the funds have already left our system. We can share the updated invoice where the refund details has been indicated. We have shared it in the Sensitive Data section of this ticket.

    Looking forward to helping you.

    I have paid for Rank math pro also required that details

    Hello,
     
    Thank you for your query and we are so sorry about the trouble this must have caused.
     
    We found your subscription under a different email address. [moved to sensitive data section]
     
    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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