Hello,
Thanks for contacting us and we regret the inconvenience caused.
We’ve already initiated your refund over 5 days ago.
If you used a credit card during the purchase, then it can take up to 5-7 days for the amount to be reflected in your statement.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
So, the amount is reflected as per the payment mode used during the purchase.
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
