Hello, we’re sorry to hear that you’re having an issue with your refund request. Thank you for raising this concern. Please reply to your ticket with any additional details you may have, and a human agent from the Rank Math Support team will take over and assist you further.
In the meantime, you can also refer to our Rank Math Refund Policy for more information on the process.
Thank you for your patience!
Sources:
Rank Math Refund Policy » Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We already made a response to your prior ticket on this issue and have already gone ahead and processed the refund from our end.
You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Don’t hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
