Hello,
We apologize for the issue you are facing regarding your referral payout. To claim your referral payouts, you typically need to ensure that the referred user has completed their purchase and that the payout period has elapsed.
If you have specific questions about your referral status or need assistance with the claiming process, please reply to this ticket with any additional details, and a human agent from our support team will assist you further.
Thank you for raising this concern, and we hope to resolve it for you soon!
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
We checked your affiliate area and found unpaid earning amount under $200.
Please note that we pay our affiliates every time they accumulate earnings of at least $200.
Affiliate earnings and referrals older than 30 days and in good standing (i.e. the purchase has not been refunded) will be included with each commission payout (if the commission balance totals $200 or over). If a purchase is refunded, a commission won’t be paid out for that referral.
You can monitor your referrals and stats here:
https://rankmath.com/affiliate-area/?tab=referrals
https://rankmath.com/affiliate-area/?tab=stats
Read our Affiliates Terms and Conditions here: https://rankmath.com/affiliate-terms-and-conditions/
Hope this information helps and we thank you for your understanding.
Let us know if you need any further assistance.
We are here to help.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.