Reenable Subscription

#921553
  • Resolved Scott Collins
    Rank Math free

    Hi team, I noticed that you were having issues with out payment method. I’ve now fixed this. We would like to retain our current subscription – can you please reenable and process payment.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math.

    The subscription has expired already, and we do not have any option to revert a subscription that has expired. You will have to make a new purchase:
    – Rank Math PRO : https://rankmath.com/pricing/
    – Content AI: https://rankmath.com/content-ai/#pricing

    Hope that helps.

    Scott Collins
    Rank Math free

    Hi there,

    We’d really appreciate if you’d please review this. We’ve been supporting RankMath from the beginning with the subscription, and feel it would be very unfortunate for our past plan to be expired and no longer available simple due to an expired card on the account. It was simple an admin error.

    Can you please review and let me know if there’s any chance to reenable our previous plan.

    Thank you.

    Hello

    This decision to increase the prices after almost 3 years is deeply rooted in our commitment to delivering the finest SEO plugin to you. The rationale behind this adjustment includes several factors like: the introduction of innovative features, the assurance of consistent updates, the enhancement of customer support, the fortification of long-term sustainability, and the proactive management of inflation and operational costs.
     
    For a more comprehensive understanding of these reasons, we’ve provided detailed insights here:
    https://rankmath.com/kb/updated-plugin-prices/
     
    It’s important to emphasize that this modest price adjustment reflects our dedication to creating a sustainable product. Even with this adjustment, it’s worth noting that Rank Math continues to offer the most cost-effective SEO plugin, given the multitude of features we provide.
     
    With that said, since you are one of our loyal customer from 2020, we can make an exception for you. You may purchase a new plan here: https://rankmath.com/pricing/ and get back to us here, and we’ll partially refund your purchase to match the previous price you usually pay.
     
    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Reenable Subscription’ is closed to new replies.