Hello,
Lamentamos saber que você não está mais usando o produto e deseja solicitar um reembolso. Para solicitar o reembolso da sua assinatura do Rank Math, você pode enviar um e-mail para s******@r*********** ou abrir um ticket em nosso fórum de suporte.
Lembre-se de que oferecemos uma garantia de devolução do dinheiro de 30 dias, então, se você estiver dentro desse período, podemos processar seu reembolso sem perguntas.
Agradecemos por levantar essa questão e estamos aqui para ajudar com qualquer outra dúvida que você possa ter!
Sources:
Rank Math Refund Policy » Rank Math
Hello,
Thank you for getting in touch with Rank Math. We’re sorry to hear that you want to cancel your subscription. We’d like to know if there’s anything specific that’s causing this decision. Your feedback is valuable to us, and if there’s anything we can do to help, please let us know.
However, if you’ve already made up your mind and want to cancel, we completely understand and respect your decision. We have a 30-day refund policy and we’ll be happy to assist you with your refund request.
Please feel free to reach out to us if you need any other assistance. We’re always here to help.
Eu só preciso que cancele no momento pois não farei mais o uso do plugin, mas espero retornar em breve <3
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium Content AI features we refunded.
Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
