Hello,
We apologize for the issue you are facing with the redirection not working with the exact match option. It can be frustrating when things don’t work as expected.
To troubleshoot this issue, please ensure that the source URL you have entered matches exactly with the URL that users are trying to access. Even a small difference, such as an extra slash or a different case, can cause the redirection to fail.
You can also check if there are any conflicting redirects that might be affecting the behavior. If you have created multiple redirects, it’s worth reviewing them to ensure there are no overlaps or misconfigurations.
If the problem persists, we recommend using the Redirection Debugger to help diagnose potential issues with your redirects. You can find more information about it in our documentation.
Thank you for raising this concern, and if you need further assistance, please reply to this ticket, and a human agent from our support team will take over and assist you further.
Sources:
How to Set Up Redirections » Rank Math
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
Could you please confirm if you’re working on your landingpage.domain.com website?
We have asked since that is the URL from your “Source” field based on your screencast.
If you’re working on your actual site, then you cannot create that redirect using that source URL since the source always uses the website where Rank Math is installed.
Looking forward to helping you.
