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Whenever I try to delete a redirect, it won’t delete. When I delete the redirect, it disappears. But when I refresh the page, the redirect still appears in the list of redirects.
I have installed Health Check and tried it with all other plugins deactivated, and it still doesn’t work.
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Specifically I created a screencast replicating the issue.
Can you please check further? You can try deleting the exact redirects I tried to in the screencast as I don’t need these ones anymore.
Thank you.
The ticket ‘Redirects won’t delete’ is closed to new replies.