Hello,
We apologize for the issue you are facing with the redirects not working after migrating your site to WPEngine. This can sometimes happen due to server configurations or caching issues that may not be compatible with how Rank Math handles redirects.
Here are a few steps you can take to troubleshoot the issue:
- Check Server Configuration: Ensure that your server settings allow for redirects and that there are no conflicting rules in your .htaccess file or server configuration that might override Rank Math’s settings.
- Clear Cache: If you have any caching plugins or server-side caching enabled, clear the cache to ensure that the latest changes are being reflected.
- Debugging: You can use Rank Math’s debug redirection feature to help identify any issues with the redirects. This can provide insights into why certain redirects may not be functioning as expected.
- Update Rank Math: Make sure you are using the latest version of Rank Math, as updates often include bug fixes and improvements.
If these steps do not resolve the issue, please reply to this ticket with your site URL so we can assist you further. A human agent from our support team will take over and provide more specific guidance based on your setup.
Thank you for raising this concern, and we look forward to helping you resolve it!
Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
We checked some of your redirection rules in our plugin and it seems they are working as you can see from the screenshot below:
Can you please try clearing your website caches and try it again?
If the issue persists on your end. Please share some of the affected URLs here and their expected destination URL.
Looking forward to hearing back from you.
Hi, thank you! I ended up putting in Regex redirects for the subdomains, so it’s all good now. Thanks!
Hello,
We are glad that everything has been sorted out.
Can you please confirm if you still need our assistance with anything else or if we can go ahead and close this ticket?
We really look forward to helping you.
Hello,
This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.
Thank you.
