Redirects not working in some cases

#541435
  • Resolved Chris Roberts

    2 years, 9 months ago

    Rank Math free

    Hi There I have a number of redirects that I have set up using your plugin our site serendipity2.com. Some are working correctly and others are not. For example one that is not working is s2-cms/wp-content/uploads/2017/09/Clare-Kiteley-Workshop.jpg is still showing as en error 404

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  • Jeremy

    2 years, 9 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Unfortunately, we don’t support redirecting from wp-content/uploads path.

    This will require you to use server-method redirection or any plugin that may support this type of redirection.

    Hope that helps. Looking forward to helping you.

    RankBot

    2 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Redirects not working in some cases’ is closed to new replies.