Hello,
I apologize for the issue you are facing with the redirects not saving. Since you’ve already tried recreating the missing database tables and clearing the cache, there might be other underlying issues affecting the functionality.
Here are a few additional steps you can take:
- Check for Plugin Conflicts: Sometimes, other plugins can interfere with Rank Math. Try deactivating other plugins temporarily to see if that resolves the issue.
- Update Rank Math: Ensure that you are using the latest version of Rank Math, as updates often include bug fixes and improvements.
- Check User Permissions: Make sure that your user role has the necessary permissions to save settings in Rank Math.
- Inspect .htaccess File: Check your
.htaccess file for any conflicting rules that might be affecting redirects. You can do this by navigating to WordPress Dashboard → Rank Math SEO → General Settings → Edit .htaccess.
If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please head over to your WP Dashboard > Rank Math > Status & Tools > System Status, click the “Copy System Info to Clipboard” button, and paste it here so we can check this further for you.
Also, please share the redirection you’re trying to create on your website in this structure:
Source:
Redirection Type:
Destination URL:
Or, you can share a screenshot of the redirection by using a tool like https://imgur.com/upload so that we can check this as well.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
